Your Career Story Refund Policy

Refunds for digital courses purchased through Your Career Story will be provided according to the following conditions:

1. Refund Period: Refunds must be requested within 24 hours of the original purchase timestamp.

2. Eligibility Criteria: Refunds will only be issued if the user has not accessed more than 10% of the course content.

3. Request Process: To request a refund, please contact us at info@yourcareerstory.ca. Refunds are typically processed within 5 business days of approval.

4. Exclusions: Beyond the initial 24-hour period, no refunds will be provided unless otherwise required by law.

5. Non-transferable: Refunds are issued to the original payment method and are non-transferable.

For any questions regarding our refund policy, please contact us at info@yourcareerstory.ca.

How are payments processed?

Payments for purchases made on Your Career Story are processed securely through Stripe, a trusted online payment processor. Stripe handles all major credit and debit cards, ensuring a smooth and secure transaction experience.

What payment methods do you support?

We support payments via Stripe, which accepts major credit cards (Visa, MasterCard, American Express, Discover).